Why Southwest Airlines' Customer Of Size Second-Seat Refund Is A Gamble On Flights That Typically Run 80% Full

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Why Southwest Airlines' Customer Of Size Second-Seat Refund Is A Gamble On Flights That Typically Run 80% Full

AI Summary

Southwest Airlines' new Customer of Size policy allows eligible passengers to seek a refund for a purchased second seat, but reimbursement depends on flight occupancy. The article notes that flights typically run about 80% full, making the cost outcome uncertain for plus-size travelers.

Southwest Customer of Size refund depends on flight occupancy, leaving plus-size travelers facing uncertain costs under its new seating policy

Markets Travel Southwest Airlines air travel seating policy second-seat refund flight occupancy passenger costs

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