Where freight forwarders actually lose money

AI Summary

Freight forwarders often lose margin through uncollected customer charges and avoidable operating expenses, including demurrage and premature haulier dispatches. The article examines where these costs arise and how they erode profitability.

More often than not, a forwarder closes a clean month and still watches the margins come in light. Most forwarders already know where it went: into the charges that were never recovered and the costs that were never meant to happen. A demurrage charge that was never passed on to the customer. A haulier dispatched before the container cleared, paid in full for a collection that couldn’t happen. An amendment ... The post Where freight forwarders actually lose money appeared first on The Loadstar.