Seriously ill Kiwi traveller awarded $5000 payout after insurer found to have acted in bad faith

AI Summary

A seriously ill New Zealand traveller received a $5,000 payout after a finding that her insurer acted in bad faith. Although she needed a medical escort, the insurer had told her to travel on an alternative airline without assistance.

Despite needing a medical escort, insurer told her to use alternate airline without help.