Hong Kong 999 callers can send real-time audio, video data from 2028: Chris Tang

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Starting in 2028, Hong Kong’s 999 emergency hotline will enable callers to transmit real-time audio and video data through instant messaging apps to improve emergency response. The upgrade was announced by Security Secretary Chris Tang following policy address commitments.

Callers to Hong Kong’s 999 hotline will be able to send real-time audio and visual information to emergency call centres using instant messaging apps in 2028, Secretary for Security Chris Tang Ping-keung has said. The security minister revealed the timeline for the upgrade on Thursday, a day after Chief Executive John Lee Ka-chiu announced in his latest policy address that three new functions were set to be introduced to enhance 999 call services. Alongside providing “real-time audio, image and...