¿Es real ese pelo en la sopa? La IA llega a las reclamaciones en restaurantes

🇪🇸 El País (ES) —

AI Summary

Artificial intelligence is entering restaurant complaint handling as customers and businesses dispute whether photos of alleged problems, such as mold or hair in food, have been manipulated. Restaurants are keeping evidence, while platforms are becoming less willing to trust images submitted with complaints.

Clientes que manipulan imágenes, restaurantes que guardan pruebas y plataformas que ya no se fían del primer moho que aparece en pantalla: ¿son las fotos trucadas el ‘simpa’ 2.0?

Markets AI & Tech artificial intelligence restaurant complaints image manipulation food safety consumer platforms fraud

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