Customs steps in after woman claims beauty chain Opatra cheated her out of HK$60,000

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Hong Kong customs is investigating Opatra London, a British hi-tech skincare brand accused by a customer of cheating her out of over HK$60,000. The chain has temporarily suspended operations at its Sha Tin New Town Plaza outlet.

Hong Kong customs has said it is actively following up on a case involving a London‑based beauty chain after a woman complained that she cheated into paying more than HK$60,000 (US$7,700) for products and raised concerns about the company’s operations. Opatra London’s outlet at Sha Tin New Town Plaza shopping centre posted a notice over the weekend saying that it had “temporarily suspended” operations, without elaborating. Opatra London, a British hi‑tech skincare brand founded in 2010 and...