AI chatbots may worsen symptoms in people with psychosis

AI Summary

A study warns that conversational AI chatbots may worsen symptoms for people with psychosis. The technology’s rapid adoption has outpaced understanding of its potential harms, including effects on vulnerable users.

Conversational AI chatbots are a relatively new technology, but they are now ubiquitous, embedded in everything from customer service platforms to personal productivity tools. Such is their rapid adoption that potential negative consequences are yet to be fully understood.